Privacy Policy

1. Introduction

Sawtooth Analytics ("we," "us," or "our") operates LocateGuard (locateguard.io), an AI-powered 811 dig ticket analysis and AR utility-locating platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using LocateGuard, you consent to the practices described herein.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address. Authentication is handled via magic link through our authentication provider (Supabase). We do not store passwords.

2.2 Payment Information

Payment processing is handled entirely by Stripe. We do not store your credit card numbers, bank account details, or other sensitive payment information on our servers. We may store a Stripe customer ID and subscription status.

2.3 Dig Ticket Data

We collect and store 811 dig ticket text and PDF documents that you upload for AI-powered analysis. This data may include addresses, utility information, excavation details, and any other content present in your tickets.

2.4 Location Data

With your permission, we collect precise GPS coordinates from your device. This data is used for AR flag placement, map display, and is stored alongside your ticket data to provide location-based services.

2.5 Camera Data

When using the AR field mode on mobile devices, we access your device camera to render augmented reality overlays. Camera feeds are processed locally on your device and are not transmitted to or stored on our servers.

2.6 Usage Data

We may collect information about how you interact with the Service, including pages visited, features used, timestamps, device type, browser type, and operating system.

3. How We Use Your Information

• To provide, operate, and maintain the Service
• To perform AI-powered analysis of your dig tickets using Anthropic's Claude API
• To display your data on maps using ArcGIS/Esri mapping services
• To process payments and manage subscriptions via Stripe
• To authenticate your identity and maintain session security
• To generate PDF closeout reports
• To improve the Service and develop new features
• To communicate with you about your account or the Service
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate LocateGuard. Each has its own privacy policy governing the use of your data:

• Supabase — Authentication and database hosting
• Stripe — Payment processing and subscription management
• Anthropic (Claude) — AI-powered ticket analysis
• ArcGIS / Esri — Mapping and geospatial services
• Railway — Backend API hosting
• Vercel — Web application hosting

When we send your dig ticket data to Anthropic for AI analysis, the data is transmitted securely and processed in accordance with Anthropic's data usage policies. We recommend reviewing each provider's privacy policy for details on how they handle data.

5. Cookies and Local Storage

We use minimal cookies. Supabase sets session cookies to maintain your authenticated state. We may also use local storage for theme preferences and application state. We do not use third-party advertising or tracking cookies.

6. Data Retention

We retain your account information, dig ticket data, and associated GPS coordinates for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law. Anonymized or aggregated data that cannot identify you may be retained indefinitely.

7. Data Security

We implement appropriate technical and organizational measures to protect your data. All data is encrypted in transit using HTTPS/TLS and encrypted at rest in our database systems. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request a copy of your data in a portable format
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing (which may affect Service functionality)

To exercise any of these rights, please contact us at support@locateguard.io.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion of your personal information, and opt out of the "sale" of personal information. We do not sell your personal information to third parties. To make a request, contact us at support@locateguard.io.

10. Children's Privacy

LocateGuard is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly. If you believe a child under 13 has provided us with personal data, please contact us at support@locateguard.io.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: